Covid-19 is one of the most severe crises that humanity has ever faced. We haven’t had a major human calamity in a long time, and we have no idea how long this pandemic will last. Every minute, thousands of people are dying throughout the world while the global economy is weakening gravely. Many industries, particularly those tied to tourism, have been destroyed. The worst-affected industries include hotels and restaurants, aircraft, and taxis.
According to experts, income in the IT sector will drop by 2-7 percent in the following months while businesses assess the virus’s impact. Due to the worry of an uncertain economic scenario and recession, customers plan to cut their expenditure on IT services and delay new initiatives. Before we learn about the impact of Coronavirus on the IT Sector, let us first know about the IT sector in detail.
What Are IT Services?
IT services apply business and technical skills to assist enterprises in creating, managing, and optimizing information and providing access to them. We can divide the IT service market into categories based on the skillsets used to provide the service. Application services, business process services, and infrastructure services are among the several types of services available. These services are Applications Outsourcing (AO), Business Process Outsourcing (BPO), and Infrastructure Outsourcing.
Types Of IT Services
A startup’s requirements differ significantly from those of a significant organization. Learning about the many sorts of IT services can assist you in determining what you may require now and in the future.
-
Hardware
IT hardware devices are an essential component of any business, whether laptops, workstations, printers, or servers. A malfunction or loss of hardware, on the other hand, could have a significant impact on the company’s revenue and capacity to meet deadlines. IT hardware services are helpful in this situation. These services assist organizations in keeping their computers and other hardware assets up and running securely and reliably. The best IT service provider will remove the Hard Disc even after the device has been retired to ensure that the company’s data and confidential information are not at risk.
-
Software
The focus here is primarily on software asset management (SAM). Businesses use SAM to keep their software licenses up to date and in compliance with end-user agreements. In addition, the SAM service provider will seek unused and duplicate licenses to cut software expenditures. Instead of purchasing a new license for a new employee, the SAM service provider, for example, will search for any existing unused licenses.
Infrastructure for Networks
Internal networking among computers, internet connectivity, and connectivity among other devices are often present in a company’s network infrastructure. The primary purpose of the best IT services provider when it comes to networks is keeping the connection safe from external and internal threats. It usually accomplishes this by setting up and maintaining firewalls to keep harmful traffic out of the company.
It will also maintain an eye on the network to detect and respond to unusual traffic and intrusions. Businesses that use remote access, payment systems, or other unique network kinds will require round-the-clock IT services monitoring. Your provider will assist you with network policies in addition to network systems. Outside logins (e.g., from other cities, states, or countries) may be prohibited, and multi-factor authentication (MFA) may be required, among other measures.
Management of Mobile Devices
It is now usual for employees to bring their phones to work and use them for professional purposes. However, not every company has a bring-your-own-device (BYOD) policy in place to protect data and assets stored on these external devices. Through mobile device management, an IT services provider can assist you in implementing BYOD in your workplace (MDM).
It allows you to impose security standards on the phones of your staff. MDM has the advantage of ensuring that only secure devices (such as unrooted phones) have access to your data and applications. MDM will also allow you to remotely wipe data from lost or stolen devices, ensuring that your data remains secure.
Cloud Computing
A growing number of firms are storing their data in the cloud. Confidential information regarding clients, patients, and other assets is frequently present in the data. In two ways, the best IT services provider assists organizations in managing their cloud services. First, they assist in the configuration and management of the cloud system. They will assist with the difficult task of setting up cloud-hosted programs and data and troubleshooting and resolving faults and outages. Second, they will protect your cloud systems from hazards like intrusion. Like with all other forms of managed IT services, the goal is to allow you to focus on your crucial business rather than being distracted by the day-to-day management of your cloud assets.
Cyber Security
Finally, cybersecurity pertains to all of the IT services mentioned earlier. It is, nevertheless, worth discussing on its own because it is a complicated and ever-changing field. IT service providers will stay on top of these changes and invest in the tools and capabilities required to keep themselves and their clients safe. As a result, you don’t have to worry about keeping up with these difficulties distracting your team; instead, you can concentrate on your essential tasks.
Finally, in addition to assisting with managing your IT systems, the best IT services provider can also assist with the definition and implementation of future IT projects. Their consultants will bring years of knowledge to the table and assist you in planning for your future requirements. They will assist you in saving money on procurement and maintenance while ensuring that you satisfy all of your criteria.
Best IT Companies In India
According to the NASSCOM report, India’s IT export revenues increased by 8.3% in 2019 to an expected $136 billion. Technological advancements are reshaping the world where we live. Cloud computing, machine learning, artificial intelligence (AI), the Internet of Things (IoT), robotics, augmented and virtual reality will continue to alter every area of human life. So, here are the details of India’s top IT companies.
-
Tata Consultancy Services (TCS)
In terms of revenue, Tata Consultancy Services is India’s largest IT company. TCS is a worldwide provider of IT services, consulting, and business solutions that have been assisting the world’s leading companies in their transformation efforts for the past fifty years. TCS provides a comprehensive portfolio of business, technology, and engineering services and solutions led by consulting.
TCS is India’s most valuable firm in terms of market capitalization. It is the largest IT company in India by the year 2020. The corporation listed on the BSE (previously Bombay Stock Exchange) and the NSE (National Stock Exchange) in India achieved the US $20 billion combined revenues for the fiscal year ending March 31, 2019. The company’s value is at Rs 8,10,000 crores on the stock exchange.
-
Infosys
Infosys is a worldwide consulting and IT company with over 228,000 people founded in 1981 and listed on the NYSE. It ranks second among the top ten IT businesses in India by 2020. The company has grown from a US$ 250 capital to a US $11.8 billion (FY19 sales) corporation with a market capitalization of about US$ 47.7 billion. It is one of India’s best IT companies. The organization has spurred some significant shifts that have led to India’s development as a global destination for software services talent during the last 37 years. It is the first Indian IT company to be listed on the NASDAQ.
-
HCL Technologies
HCL Technologies is one of India’s leading IT firms. The organization is a primary worldwide IT services provider that helps businesses re-imagine and reinvents their operations using digital technologies. The company’s Mode, 1–2–3 growth plan emphasizes providing an integrated array of services. It is India’s third-largest leading IT company. The company uses its global network of integrated laboratories and worldwide delivery capabilities to provide services in key industry verticals. These include financial services, telecommunications, manufacturing, media, publishing, and entertainment, among others.
The business operates in two modes. Mode 1 comprises core services in the areas of Applications, Infrastructure, BPO, and Engineering, as well as R&D services, all of which use DRYiCETM Autonomics to transform clients’ business and IT landscapes, making them more “lean” and “agile.” Mode 2 focuses on experience-centric and outcome-oriented integrated offerings of Digital & Analytics. These services promote business outcomes and allow enterprise digitization.
-
Wipro Limited
Wipro Limited is a global consulting and business process services company that specializes in information technology. It is one of India’s top-five IT companies. To assist clients in adapting to the digital environment and succeed, the company uses cognitive computing, hyper-automation, robots, cloud, analytics, and emerging technologies. Tech is the fourth largest top IT company in India.
Wipro is India’s most well-known IT company, with over 160,000 devoted people servicing clients on six continents with a solid commitment to sustainability and good corporate behavior. Together, one of the most significant Indian IT firms will uncover new ideas and connect the dots to create a brighter, more promising future.
-
Redington India Limited
Redington, founded in 1993, has had an exciting and fascinating journey to become one of the most outstanding Indian IT firms. It is one of India’s top-five IT companies. They have grown from a single brand, a single market, and a single product category to a $6.7 billion distribution and supply chain solutions provider to over 220 worldwide companies in the IT and Mobility spaces, serving 30+ emerging regions.
New-age technologies such as Big Data and Analytics, Artificial Intelligence (AI), Robotics, the Internet of Things (IoT), and 5G communications are currently opening up new possibilities and chances for the future. The fifth-largest Indian IT company is Redington India Ltd.
-
Tech Mahindra Limited
Tech Mahindra is the connected world’s representative, providing innovative and customer-centric information technology experiences that enable Enterprises, Associates, and Society to RiseTM. The company employs over 125,700 people in 90 countries and serves 941 global clients, including Fortune 500 businesses. It is one of India’s best IT companies. The Mahindra Group owns Tech Mahindra.
The IT company uses convergent, digital design experiences, innovation platforms, and reusable assets to create meaningful business value and experiences for our stakeholders across various technologies. In the Forbes Global Digital 100 ranking (2018) and the Forbes Fab 50 firms in Asia, Tech Mahindra was the only high-ranking non-US firm.
-
Larsen & Toubro Infotech Ltd
Larsen & Toubro Infotech Ltd was founded 20 years ago as the Larsen & Toubro group’s information technology unit. It is also one of India’s best IT companies. LTI is a global technology consulting and digital solutions firm that has helped over 360 clients prosper in a rapidly changing world. Accelerate digital transformation with LTI’s Mosaic platform, enabling mobile, social, analytics, IoT, and cloud journeys in 30 countries.
-
Mphasis Limited
Mphasis, founded in 1992, has around 22,000 workers in sixteen countries and serves significant customers worldwide. Including six of the top global banks, eleven of the top fifteen mortgage lenders, and three of the top global insurance firms. Hewlett Packard Enterprise purchased a 60.5 percent investment in Mphasis from Blackstone Private Equity, the world’s largest private equity firm. Mphasis’ key reference architectures and technologies and deep industry knowledge in the Banking, Financial Services, and Insurance industries.
-
Mindtree Limited
Mindtree is a global technology consulting and IT services firm that helps businesses achieve a competitive advantage by combining agility and scale. Mindtree was born in 1999 and is now a Larsen & Toubro Group Company. It uses its deep domain knowledge to break down silos, make sense of digital complexity, and bring innovative projects to market faster for 350+ enterprise customer engagements. The IT company helps IT move at the business speed by using emerging technologies and Continuous Delivery efficiency to drive business innovation. More than 21,000 employees work in more than 15 countries throughout the world. It is one of the best software businesses in India.
-
Hexaware Technologies
Hexaware is the fastest-growing next-generation provider of IT, BPO, and consulting services in the world. It is one of India’s best IT services providers. With 33 global offices and 18,294+ people, HTL’s expansion strategy is undergoing expansions even further. HTL serves consumers in more than two dozen languages and throughout all major time zones and regulatory zones.
-
Infostretch
In the United States and globally, InfoStretch Corporation delivers digital and professional services to Fortune 100 corporations and young innovators. They provide test automation, predictive and prescriptive QA, performance engineering and monitoring, IoT, and wearables testing. Mobile testing, visual testing, service virtualization, and compatibility testing are among the company’s quality engineering services. It is the best IT company in Gujarat, India.
It caters to various businesses, including e-commerce, banking, finance, healthcare, media, entertainment, etc. Atos, Infostretch and IBM MobileFirst, Microsoft, and Hewlett Packard Enterprise are all strategic partners of InfoStretch Corporation. The company was created in 2004 and has headquarters in Santa Clara, California. Along with offices in New York, Pennsylvania, London, the United Kingdom, and Pune and Ahmedabad, India.
What Do IT Companies Do?
The IT services are critical to the success of your organization, even if it isn’t just for servicing your computer. With the amount of technological integration into nearly every aspect of life and business, it’s practically mandatory for all businesses, large and small, to have an Information Technology (IT) department handle all technological difficulties.
Most of us don’t know much about the IT department except that they have personnel who come by now and then to install new software or solve computer problems. While those are some of IT’s general tasks, they are only the beginning. The truth is that much of the IT company’s job is behind the scenes. They can be far more critical to the success of your organization than you know.
Apart from rebooting your computer, the IT department does the following:
Governance
Governance is adopting operational parameters for working units and individuals’ use of IT services, architecture, and networks. They implement the rules for how you and your team can use the company’s technology and what you can do with these services. It is part of traditional IT security and data assurance, both of which fall under the IT department’s purview.
Infrastructure
The hardware components, network, circuits, and any other equipment are required to make an IT system function according to the company’s specified needs and system “scale.”
Functionality is likely the most apparent activity performed by the IT company, and as a result, it is what many employees associate them with. It entails designing and maintaining operational applications and developing, safeguarding, and storing electronic data that belongs to the organization, and aiding all functional areas of the business in software and data management.
IT Network Responsibilities
Within a firm, the IT department is in charge of overseeing the installation and maintenance of computer network systems. It may involve a single IT employee or a team of individuals working to guarantee that the network functions appropriately in larger firms. To keep the network running well, the IT department must examine and install the appropriate gear and software.
The IT company must ensure that the equipment it invests in will best serve its needs while staying within budget. Depending on their size and structure, networks can be simple or exceedingly complicated. IT professionals may need college degrees in a computer field to fully handle the challenges in managing such a network and being current on business technology advances.
Contingencies In The Network
The consequences of a network system failure can be costly to a company’s operations. It can also have an impact on external entities who rely on the corporation for products or services. These external parties may lose faith in the company’s capacity to deliver what they require. The IT company must develop a crisis plan that they can implement if the system fails.
They must build it to swiftly restore the network or switch to an alternate system until the repairs are over. The IT department must establish professional contacts with outside vendors and industry specialists to maintain and plan a network infrastructure. It allows department employees to work more efficiently while also staying up to date on the latest technologies that may benefit the organization for which they work.
Development of Applications
Frequently, corporations consider the IT department’s primary responsibility to develop applications that support the company’s essential business demands. The appropriate applications enable a company to be more innovative, productive, and efficient and stay ahead of the competition. In many respects, this makes the IT department critical to the success of a company. An IT department requires programmers, interface designers, analysts, testers, database administrators, and other specialists to produce the applications that can set a corporation apart from the competition.
Communication
The success of computer operations and other information technologies within a firm is the responsibility of the IT department. However, since many new types of electronic communication have become standard in today’s office, IT departments have gotten more involved in the technical side of business communication. It includes direct phone calls, video and web conferences, conference calls, and other types of electronic communication such as network files, emails, and secure servers. The IT service providers must completely comprehend how these systems operate and interact. It is in charge of ensuring that these systems are continuously operating.
Company Websites
The IT department is in charge of building and maintaining its website, at least in part. While another department, usually Marketing, is in charge of the site’s content and design, IT is in charge of the coding. It collaborates with other departments to assess the site’s usability.
Technical Assistance
The IT department provides this service for all users who require access to the company’s computer systems. Installing new software or hardware, repairing broken hardware, training staff on how to utilize new software, and diagnosing system or individual computer problems are all examples of this.
Not everything an IT company does is visible. It creates and maintains many systems that go unnoticed, or the employees take it for granted. It develops emergency response plans to protect the company from unforeseen problems. It also works to continually improve the entire company’s ability to function efficiently and effectively.
How to Get a Job in the IT Industry During Pandemic?
Everyone is aware that the global pandemic has altered the global employment and commercial landscape. We have seen layoffs, pay cuts, a shortage of job openings, and other unfavorable scenarios all around us. However, the IT industry is one of the few that offers multiple job options to workers and appears to be quite resilient in terms of future growth and employment chances. And this may be one of the reasons why so many people want to work in the IT profession.
Develop Your Programming Abilities
Although it is preferable to learn programming skills in advance, you can educate yourself after joining the organization if you already have technical capabilities. Some languages are crucial for learning programming abilities in preparation for a job search in an IT company. Languages for programming are instruments for solving specific challenges. The best programming language does not exist as all languages are essentially the same. However, as the demand for AI (artificial intelligence) grows, the demand for Python grows as well.
Java is a general-purpose programming language that many businesses use to construct services. On the other hand, Java is a more challenging language to master than the others so far. It is crucial to learn the fundamentals of programming in Ruby or Python. You can use Unity to create games if you learn Java. It is essential to learn a programming language that is in great demand and corresponds to the current IT trend. Python, Java, JavaScript, PHP, and the Go programming language are just a few examples.
Make A Portfolio
You should create a portfolio if you already know a programming language and have produced online services, smartphone apps, and other projects on your own. You may submit what you created, depending on the exam’s content. Recruiters can evaluate programming capabilities, excitement for employment, presentation and communication skills, and other factors by presenting results in an easy-to-understand portfolio.
Best Courses For IT Jobs
You will have the bigger hand when applying for jobs in an IT company if you have completed an IT course and received a credential. If you want to work in an IT company but aren’t sure what to study, you can take on the challenge of earning a certificate. You could also enroll in a certification course to ensure that your previously obtained information is correct.
In practically every major city in India, IT training businesses offer job-oriented IT courses. Full Stack/MEAN Stack Developer, Software Quality Testing, Project Management, Automation, Web UI, HTML, CSS, AngularJS, Jquery, Advanced Java Frameworks, Digital Marketing, UI/UX Development Frameworks, and Software Testing are among the most important ones.
Microsoft Office
This certification is a private exam that assesses Microsoft Office software operating skills. There are five different sorts of tests: Word, Excel, PowerPoint, Access, Outlook, and certification can take anywhere from one to three months. It is one of the most widely accepted credentials, regardless of industry, because it can demonstrate PC and administrative capabilities that you can use in any IT company setting rather than IT capabilities.
Network Specialist
This certification course will teach you technologies relevant to information system planning, requirement definition, development, operation, and maintenance. It is helpful to have this qualification when looking for work or changing jobs.
Database Specialist
This course covers database technologies and plays a crucial role in the planning, requirement specification, construction, operation, and maintenance of the best possible information system infrastructure.
Specialist in Embedded Systems
An embedded system is present in a device such as a phone, a digital camera, a smartphone, a rice cooker, or a refrigerator. It’s an advanced IT human resource that leads the development of the best-embedded system development platform and the design, building, and manufacture of embedded systems.
System Architect
A system architect establishes the requirements for creating information systems and embedded systems and the architecture that will enable them to form. The system architect chooses the best IT components to achieve a functional goal.
Project Manager
Project managers are people in charge of the entire project and are fully responsible for the quality, cost, and timeliness. A project manager can guide the project to success while also growing the project members within the restrictions and assumptions. You can become certified in project management by enrolling in a course. You’ll find high-paying jobs in the best IT company waiting for you.
Why Do Businesses Need IT Services?
It is advantageous to incorporate information technology within the company because computerized systems are becoming common regularly. IT services have many advantages in the business environment, such as allowing companies to function more efficiently and productively.
Information Storage and Protection
To secure a company’s essential records, information technology aids in storing essential data or documents. Vaults and other storage systems can help keep information safe by allowing only specific users inside your firm to view, withdraw, add, or alter documents.
Remote Working
The remote network electronics company can be accessed using information technology systems. It enables one to work from home or any location. Even if employees are working physically at the workplace, IT services will aid in enhancing productivity.
Automatic Processes
Each organization must figure out how to get more work done in less time. As a result, IT services improve the efficiency of workers by implementing automated processes. It relieves your employees of some of their responsibilities, thus saving a lot of time.
Communication
Communication is critical in the business world for preserving relationships between employees, suppliers, and customers. As a result of IT services, they can ease communication by using email, video chat rooms, or social networking sites. It implies that they can communicate with their staff, vendors, and consumers from any location.
Impact Of Coronavirus On The IT Sector
The Coronavirus epidemic has had a significant influence on the global economy, impacting firms in various sectors worldwide. Countries have gone into lockdown as a result of the virus’s spread, fearing a recession. Because the virus has a substantial influence on most developed countries, India’s impact is lower than other countries. But it has a more significant influence on the country’s industries and economy.
Due to the coronavirus epidemic and consequent lockdown, the country’s roughly 55 percent of devices imported from China has dropped to 40 percent. Over the last two decades, India’s IT industry has been the country’s most important source of economic growth. It is critical in realizing the country’s numerous middle-class ambitions of achievement and ambitious vocations.
According to industry analysts, businesses in India’s best IT service providers experienced a considerable slowdown in growth during the financial year due to the coronavirus Covid-19 epidemic. The largest software exporters, such as Tata Consultancy Services, Infosys, and HCL Technologies, were the hardest hit by reduced technology spending from clients in the United States and Europe due to global lockdowns.
Disguised Benefits During The Pandemic
Despite this, the IT service providers are predicted to experience a massive market expansion from 2020 to the next five years by 2025, compared to many other businesses. The rising demand for software and social networking sites like Google Hangouts, Zoom, WhatsApp Video Call, and Microsoft Teams is the primary reason for this industry’s growth. These mobile communication systems allow persons under quarantine to stay in touch with their loved ones while also holding conference calls and working. People are realizing the importance of the internet and technology, and the economy grew as a result. IT services assist us in staying secure and facilitating communication between doctors and the general public.
Innovative Ideas From Around The World
Many countries experiencing a government shutdown have invested in innovative city solutions. China is utilizing drones equipped with thermal sensors to spot coronavirus signs and provide prompt medical assistance. In Australia, the government built a chatbot to keep individuals informed about the situation and answer their queries, reducing the spread of false information and preventing public panic. In South Korea, the local government has released a Smartphone app that allows self-quarantine employees to communicate with their coworkers and ask questions about the work procedure.
In January, the Chinese telecom AHS developed a 5G-powered technology to enable consultations and diagnosis of persons infected with the virus by linking doctors at West China Hospital to various hospitals in the vicinity to treat the sick. It enables doctors to communicate more quickly and arrive at a diagnosis. It also aids in the tracking of emergency patients that require immediate medical attention. In addition, if a hospital cannot do that, the patient may be transferred to the nearest suitable hospital for treatment.
Growing Opportunities And Threats
Because of the coronavirus, several new prospects in IT services have arisen, such as the increased demand for 5th generation (5G) technology. It will aid in the expansion of connections that facilitate primed remote interactions. Because of the pandemic, it is becoming a primary focus for many organizations. Telehealth is one of the crisis’ emerging sectors.
Telehealth can make it easier for individuals to be diagnosed, medicated, and operated on without the requirement for a physician to be present. In the last several months, IT service providers developed a slew of apps to aid in this endeavor. Many patients in self-quarantine require medical supervision and assistance daily, and these applications may aid them.
There are threats as well, such as the future of the IT sector after the pandemic is over. Many exporters in this business believe that, unlike the global economic and financial catastrophe of 2008, the business will not be able to recover after the downturn. The central banks used to help improve market stability, but now they are powerless to do so.
IT Services: Saving Lives In India
India was a part of the first few countries to develop a dedicated smartphone app – AarogyaSetu – quickly. The app looks around the surrounding region for possible patients with Coronavirus and alerts the user in case it finds one. The app is available for download on both iOS and Android smartphones. Then, various state governments set up portals to provide E-passes to those in need during the lockdown.
Future Of The IT Sector
There are numerous reasons for the IT business to be moving at a breakneck pace. The internet has proven to be a lifesaver for businesses all around the world. It allowed people to continue staying in touch with their loved ones. The best IT service providers helped businesses to stay afloat during these exceptional circumstances. Children can attend school classes from home. People are seeking medical advice from professionals via the internet.
Then grocery apps made it possible for customers to order their monthly supplies via the internet. It is an illustration of how technological advancements have altered how we live, play, and work. People’s lives have been made easier by online payment apps like PhonePe, Paytm, and GooglePay. They also assist us in saving money by allowing us to make payments more conveniently.
Governments are planning the rollout of 5G technology worldwide, including in India. It will give telemedicine in India even more push. 5G will also provide Smart Cities across the country a boost. The most important enabler of the country’s growth and development is and will continue to be information technology.
Conclusion
COVID-19 will be rescued from humanity sooner rather than later by the scientific community and engineers. As the globe embraces emerging technology faster than ever before, IT experts’ needs will become more apparent. If you’ve ever wanted to pursue an IT engineering degree, now is the most significant time to do it.
It is because connected homes, healthcare, automatic appliances, transportation, and much more will be commonplace in the following decades. All of this, predictably, will be overseen by IT engineers. Hence, we can safely say that the Coronavirus pandemic has impacted the IT sector negatively and positively.
